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Our customer support is available Monday to Friday: 8 AM to 8:30 PM.

FAQ

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Photo Guide

📸 Choose a clear and sharp photo.
🚶‍♂️ Keep a moderate distance.
🔄 Prefer a centered photo.
📐 Opt for a favorable angle.
🖼️ Prefer the square format (1x1).
❌ Avoid overlapping text.
👁️ Check the image quality.

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Do you ship overseas?

Yes, at GemSHop, we offer worldwide shipping! No matter where you are, we ensure that your order is delivered to your doorstep as quickly and efficiently as possible.

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How long will it take to receive my order?

We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 7-15 business days depending on your location.

Delivery details will be provided during checkout & in your confirmation email.

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Any questions?

You can contact us through our contact page! We will be happy to assist you.